2006 Star of the City - Ginette Pion, Femme de Carrière
A woman came into the store desperately looking for the perfect outfit to wear to a gala dinner she was to attend that evening. Ginette spent three hours helping her shop in the store, then went with her to find shoes and helped her measure her new pants to just the right length for her great new heels. To help make the evening even more perfect, Ginette called and made a hair appointment for the customer. She then drove her to the appointment, took her pants in to get tailored and purchased fantastic accessories so that when her hair was done, the woman would be completely ready to "knock 'em out" at her special event.
2005 Star of the City - Rosie Arruejo, Les Suites Hotel Ottawa
When a young guest at Les Suites Hotel Ottawa reported losing his favourite stuffed toy bear, the hotel's Rosie Arruejo swung into action. She searched the hotel from top to bottom. She asked other staff members if they'd seen the bear. She even posted "missing bear" signs that the young guest had created. When the little bear still hadn't turned up, Rosie purchased a replica and mailed it to the young guest -much to the delight of the guest and his family! For going above and beyond, Rosie has been named this year's Star of the City-a shining example of exceptional
2004 Star of the City - Christina Sauvé, Residence Inn by Marriott Ottawa
Christina was chosen as the 2004 Star of the City for "going the extra mile" to help a guest with a transportation dilemma. After Christina realized that the guest had no way to get to his out-of-town meeting, she came to the hotel at 7 a.m. on her day off to pick up and drive him there. She waited for over an hour for the meeting to end, and took him back to the hotel where they picked up another guest. Christina then drove both guests to the bus station where she even helped them carry their bags!
2003 Star of the City - John Tundo, Lord Elgin Hotel
A visitor had been walking along the Rideau Canal when she fell and fractured her wrist. She made it back to the hotel and requested the location of the nearest hospital or clinic. John took her to the nearest clinic (which did not have x-ray equipment) and then to the hospital. The visitor was supposed to be leaving on the 12 noon train but John made the necessary arrangements to have her ticket changed to a later train. When they returned to the hotel, he arranged for her to be given a room to lie down in until she had to catch her train home.
2002 Star of the City - Andy Ghazal, Blue Line Taxis
The 2002 Star of the City was Andy Ghazal, a taxi driver with Blueline Taxi Company whose honesty, quick thinking and diligence have become known across the city as the "Man who found ten thousand dollars". When a family visiting from Saudi Arabia left a purse containing over $10,000 in his cab, Andy launched a frantic search to find the owners. He drove out to the Airport to return the purse and its contents to the incrediblly relieved and appreciative family. In true "Stars of the City" style, he said it never occurred to him to keep the money. "I'm sure if I lost my money, I'd appreciate some one returning it."
2001 Star of the City - Steve West, Albert at Bay Suite Hotel.
Late one evening, after checking in, a guest approached the front desk enquiring as to whether or not there were any clothing stores open in the area. Unfortunately, the answer was no and noticing that the guest appeared upset, Steve asked if he could help. The guest indicated that he had just found out that he would be meeting with the Prime Minister first thing in the morning and had not packed anything suitable - all he had were blue jeans! Steve quickly asked the man his pant size and searched through the extra uniforms, but unfortunately, no fit was found. The man returned to his room not knowing what he would do. Steve wasn't about to let a problem go unresolved, so, realizing that he and the guest were roughly the same size, offered his own pants - the ones he was wearing - to the guest. The guest jumped at this very generous offer and Steve spent the rest of his shift in the guest's blue jeans.